Personal Data Processing Notification
We would like to inform you that at Axtida Lighting & Furniture, the protection of our customers’ personal data is of paramount importance. For this reason, we take appropriate measures to safeguard the personal data we process and ensure that data processing is always carried out in accordance with the legal framework, both by our company and by third parties processing personal data on our behalf.
What is GDPR?
The General Data Protection Regulation (GDPR) is the regulatory framework of the European Union (EU) in the field of data protection. Its purpose is to establish conditions for the processing of personal data, ensuring the protection of the rights and freedoms of individuals, particularly the right to personal data protection.
Data Controller
Axtida Lighting & Furniture, headquartered at Glyka Nera, 49 Lavriou Avenue, email: info@axtida.lighting, phone: +30 2106615400, website: https://axtida.lighting, as legally represented, informs that for the purposes of conducting its business activities, it processes its customers’ personal data in accordance with applicable national legislation and European Regulation 2016/679 for the protection of natural persons with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation, hereinafter “Regulation”)
What categories of personal data do we process?
The personal data you provide us, including name, email, mobile/landline phone number, company name, residential address, profession, and any comments, are processed only when we have a lawful reason to do so.
What are the lawful reasons for processing your personal data?
The lawful reasons for processing your personal data include:
(a) The provision of the services you have requested and our fulfillment of contractual obligations in this context.
(b) The protection and safeguardin( of both your and our legitimate interests.
(c) Compliance with legal obligations, such as regulatory compliance for tax purposes.
Declaration
By providing your consent, you declare that you are over 16 years old. If you are under 16, you may use our website only with the participation and approval of a parent or guardian.
How and why do we use your personal data?
Personal data is collected when you complete a contact form on our website.
In the context of completing a potential order, some of this data is transferred to partner companies, such as transport companies for the delivery of goods. Transport companies may contact you for clarifications and delivery notifications. Additionally, data is transferred to payment providers for processing payments. We employ high-security systems to prevent unauthorized data breaches.
Data collected from our website may also be used to contact you for promotional and marketing purposes, informing you about products and offers that may interest you via email, SMS, instant messaging, or phone, provided you have given your consent under the conditions set by the legal framework.
Where is your data shared?
Data is transferred to payment providers when processing payments. We employ high-security systems to prevent unauthorized breaches.
Additionally, in the context of order fulfillment, some data is transferred to partner companies, such as transport companies for goods delivery. These companies may contact you for clarifications and delivery notifications.
Data Retention Period
The retention period for your data is determined based on the following criteria:
When processing is mandated by legal provisions, data is stored for as long as required by those provisions.
When processing is based on a contract, data is retained for the duration necessary to execute the contract and establish, exercise, or defend legal claims arising from it.
For marketing purposes, data is retained until you withdraw your consent. Consent withdrawal does not affect the legality of processing carried out prior to the withdrawal.
What are your rights regarding your personal data?
As a data subject, you have the following rights:
Right of access: You have the right to be informed and verify the lawfulness of the processing. You can access your data and receive additional information regarding its processing.
Right to rectification: You have the right to review, correct, update, or modify your personal data.
Right to erasure: You can request the deletion of your personal data when processed based on your consent or to protect our legitimate interests. In other cases (such as legal or contractual obligations), this right is subject to limitations.
Right to restriction of processing: You can request a restriction of processing in specific cases, such as contesting data accuracy or opposing deletion.
Right to object: You may object to processing at any time when it is based on our legitimate interests, including direct marketing.
Right to data portability: You may receive your data in a structured, commonly used format and request its transfer to another controller where technically feasible.
Right to withdraw consent: If processing is based on your consent, you may withdraw it at any time without affecting prior lawful processing.
To exercise your rights, you may contact info@axtida.lighting.
Right to file a complaint with the Data Protection Authority
You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr): Phone: +30 210 6475600, Fax: +30 210 6475628, Email: contact@dpa.gr.
Data Security
Axtida Lighting & Furniture implements appropriate technical and organizational measures to ensure the secure processing of personal data and prevent accidental loss, destruction, unauthorized access, or unlawful use. However, given the nature of the internet, we cannot guarantee that unauthorized third parties will never bypass security measures and gain access to personal data for unauthorized purposes.
Use of Cookies
Our website may use cookies to recognize visitors/users of specific services and pages (e.g., newsletters). Cookies are small text files stored on the visitor’s/user’s hard drive and do not access any document or file on their computer. They are used to facilitate access to website services, gather statistics on site usage, and for marketing purposes. Users can configure their browser settings to receive alerts about cookie usage or refuse cookies altogether. However, refusal may limit access to certain services (e.g., online shopping). Additionally, our website may log users’ IP addresses for statistical purposes, with explicit user consent.
